HILTON TOKYO NARITA AIRPORT, Narita – A Smart Stay in the City
About the Hotel
Rooms with Views
Hilton Tokyo Narita Airport offers 548 air-conditioned rooms with refrigerators, LCD TVs, and laptop-friendly workspaces. Some rooms overlook fields and forests. Guests can wear Japanese-style yukata robes. Suites include a living room with sofas and an LCD TV. Private bathrooms have electronic bidets and hair dryers.
Dining Options
The hotel has three restaurants. Baien serves Sichuan dishes in private dining settings. Matsukaze specializes in sushi with an open kitchen. Terrace Restaurant prepares international cuisine and cocktails in an open kitchen setting. Room service is available 24 hours.
Leisure & Entertainment
Facilities include an indoor pool, a 24-hour fitness center with Technogym equipment, saunas, and public baths. There's also an outdoor tennis court and a Japanese garden with a fountain. The lobby has an atrium reaching the second floor.
Location & Transport
The hotel is 5 km from Narita International Airport, with a free shuttle running every 10 minutes. AEON MALL and Naritasan Shinshoji Temple are within 10 minutes by car. Tokyo Disney Resort is 45 minutes away. A public bus runs hourly to downtown Narita.
Services & Amenities
Services include free Wi-Fi, concierge assistance, and a 24-hour front desk. Meeting rooms accommodate groups of 10-25. Children under 10 stay free when sharing a bed. Self-parking costs ¥500 per day. EV charging is available at AEON Mall Narita for ¥300 (fast) or ¥120/hour (normal).
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Free airport shuttle
- Room service
- Laundry
- Dry cleaning
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Indoor swimming pool
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
- Curtains
Location
Guest Ratings & Reviews
The hotel offers clean and spacious rooms, suitable for families, with a slight inconvenience in finding light switches. The temperature control may not be adjustable inside the room, leading to occasional discomfort. The service can be unhelpful and argumentative at times, but the location is convenient, especially for airport transfers, with quick access to transportation. The dining experience is generally good, although somewhat pricey. Facilities are adequate, catering to basic needs.
I absolutely loved the comfort of the king-size bed and the spacious room, a nice change from the typical small hotel rooms in Japan. The suite with the Jacuzzi was a fantastic treat, and the food buffet was truly amazing, offering a wide variety of options. However, the service had some hiccups with communication and cleanliness, but the free airport shuttle was a convenient perk.
My stay at the hotel was a mixed experience. The location was very convenient for reaching Narita and the airport, but the rooms were old and somewhat spartan. The service, however, stood out with attentive and welcoming staff. The dining options were average, and the facilities could use some improvement.
The hotel rooms, while meeting what I think of as Hilton standards, turned out smaller than expected and not quite like the internet information or photos. The service was top-notch, with staff being very responsive and even assisting with a birthday cake request, despite a small hiccup with the credit card. The location, while nice and quiet for a break, was very close to Narita Airport, making it extremely convenient for those needing to stay nearby. The dining experience offered a wide range of options but fell slightly short compared to other hotels in Japan. Overall, a decent stay with minor room shortcomings.
The hotel rooms are well appointed, comfortable, and quite functional despite being dated. However, they were very far from the exit to the outside. The good size rooms with a fridge were a plus point. The service was receptive and informative but lacked a truly welcoming touch from the front desk. The location is great for visiting Narita or convenient for airport transfers but far from downtown. The dining experience was satisfying with a good variety of options. The facilities met expectations.
The hotel rooms were spacious but had a bit of dated decor at the end of a long, smelly hallway. The menu selection was good, and the hotel was close to the airport via a shuttle bus. The service was very helpful and efficient with all needs promptly met. The dining experience offered a variety of options and was pleasant. However, the location was a bit dated, although convenient for airport transit.
The hotel is in a convenient location near Narita, making it perfect for visitors with connecting flights the next day. The rooms, although a bit dated, are comfortable and equipped with all necessary amenities. The service was generally excellent, except for an oversight with the complimentary water bottles. The dining options were good within the hotel, but there were unexpected additional charges for pool and wifi usage.
The hotel rooms are basic, clean, and functional, offering plenty of living space but lacking personality. The service was not up to par, with staff appearing snobby and less than helpful. The location, however, is excellent for airport access. Dining options are adequate but not outstanding. Overall, a decent stay with room for improvement.
The Hilton hotel is a mixed bag of experiences. On the bright side, the rooms are decent and offer good Wi-Fi if you're a loyal customer, though some feel it's a ploy for more revenue. The service had its highs and lows with most staff being friendly, yet not entirely happy, except for one exceptional lady in a kimono. The location, close to the airport, is convenient for shuttle services but lacks charm, especially late at night. The dining experience ranged from poor to super amazing, depending on the day, and the facilities overall were satisfactory.
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